North Camp – An apple a day keeps the doctor away

North Camp Surgery

"Having used the surgery several times for both myself and my child North Camp Surgery has always provided an excellent service."

NHS Choices

"I feel very grateful to have such a friendly practice local to me..Keep up the good work and many thanks."

NHS Choices

"I have been going to this surgery 15 months now and all the Doctors and Nurse's are great, they are very helpful in many ways"

NHS Choices

If you have had any contact with the surgery over the last week or two, you are likely to have noticed a marked difference in the way things are being done. We have done this to minimise face to face contact between patients and staff, limit the spread of the Covid-19 virus and keep our practice team and patients as well as possible. The information below shows you how we plan to operate over the coming weeks:

Making an appointment

Our GP practice has now moved to a total triage system. This means that all requests for appointments must be made via the phone: 01252 517734 or online through our website www.northcampsurgery.co.uk ;
Each request will be passed to a doctor for assessment. You may find that we treat you by phone, video link, or we may ask you to come for a face-to-face consultation;
Access to the surgery premises or another local surgery will only be if you have been asked to do so and there will be clear arrangements discussed with you as to how we can safely do this. Please do not come to the surgery unless you have been specifically asked to do so.Attending your appointment
- If you need to have a face to face appointment, you may be asked to attend one of the following surgeries: North Camp Surgery or Farnham Hospital, see details if attending Farnham Hospital: Where to go:
- - Farnham Hospital and Centre for Health, Manor Road, Farnham Surrey GU9 9QL
  - Do not attend the site without first contacting your GP practice
Transport and parking:
- The patient should attend in their own vehicle not by public transport or taxi
- On site the assessment service parking is to the right, follow signs on entry to the car park
Upon arrival:
- On arrival the patient should park in the assigned area
- Do not exit your car
- If no one is present to greet them the patient should call reception and advise of their arrival Telephone number: 01484 782225
- Prior to entering the premises (on advice of a clinician only), patients may be asked to use hand sanitizer and to wear a facemask if they have respiratory or fever symptoms
General instructions:
- Patients with possible Covid-19 (and the people who accompany them) must not enter the cold area of the hospital including the pharmacy or wards using the main entrance
- Patients will be escorted in and out of the premises if this is required
- The patient should not bring any others into the premises unless absolutely necessary
- Patient should have a drink and use the toilet before leaving home and travelling to the service
Whilst you may have to go to a different surgery building to the one you are used to and you might see a doctor or nurse who you are not familiar with. Your records will still be accessible securely to you and to them.Repeat prescriptions

If you are able to, please continue to use our website: www.northcampsurgery.co.uk or the NHS App to order your repeat prescription. You do not need to come to the surgery to register to do this;

If you cannot order your repeat prescription any other way then you may deliver this through the surgery letter box – this can be done without accessing the reception.

How can you help?

Please be patient – our phone lines are very busy;
Do you have a condition that you can treat at home? If you do then please try to do this with advice from either your pharmacist or from NHS online;
Do you simply need general advice? If you do, can you call 111 for this or visit our website to access E-consult www.northcampsurgery.co.uk
If you think you may have Covid-19 DO NOT go to a GP surgery, pharmacy or hospital. Use the NHS111 Online service to find out what to do next: 111.nhs.uk/covid-19;
If you feel you need to see a doctor for non-Covid-19 symptoms then please call 01252 517734 and we will discuss your needs;
Please help the receptionist by giving them as much information as possible and answer any questions they may have. This will help us prioritise calls and have the right clinician call you back.
Have you nominated a pharmacy for the transmission of electronic prescriptions? This will prevent the need for either you or pharmacy staff from coming to the surgery. The nomination of a pharmacy can be done via your online app or speaking to your pharmacist or GP surgery directly.
You can e mail the practice at nehccg.northcampsurgery@nhs.uk
Please check our website for updates www.northcampsurgery.co.uk

We do anticipate staff shortages due to isolation and sickness and aim to continue to give you the best possible care at this difficult time and appreciate your continued support with this.

Welcome to North Camp Surgery

Quick Links

North Camp Surgery

Inspection Results

Testimonials

We Are Passionate

We Have Intuition

We’re Determined